Samu Social

The Samu social de Paris is a departmental public service aid system for the most vulnerable people in Île-de-France. It brings together various aids intended to improve the care of the homeless: a team of marauders, emergency accommodation centers, day care centers, nursing beds.

UX Design

Mai 2020

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The project

The Samu Social de Paris or PHRH works in partnership with hotels to rent rooms to house the homeless. The PHRH regularly carries out control visits to these hotels in order to check whether everything is in conformity with hygiene and health for the homeless people who are housed there.

Today the idea is to digitalize their processes, including an optimized visit schedule thanks to an algorithm, visit management, different levels of information on a hotel or a member of the team and the available car fleet for moving teams

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The back office interface

For the back office managed by the Samu Social manager, we wanted to create a platform that was easy to understand above all, because it is an important transition for the Samu Social de Paris teams.

Especially thanks to a color code that directly facilitates the understanding of the information displayed, but also through a clear and refined interface.

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Same modules, different templates

For the back office managed by the Samu Social manager, we wanted to create a platform that was easy to understand above all, because it is an important transition for the Samu Social de Paris teams.

Especially thanks to a color code that directly facilitates the understanding of the information displayed, but also through a clear and refined interface.

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Companion app

We have also designed an application for hotel visit teams to support them on a daily basis and provide them with essential information for the smooth running of their day of visits.

You can find the schedule with the next visits, the possibility of reserving a fleet car and the possibility of reporting various problems.

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Production

Project carried as part of my work-study program at HETIC, in the 3rd year of my Web Bachelor’s degree.

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